Privacy Policy

Foot of the Brae Flowers
Last updated: 9th November 2026

This policy explains what personal information I collect, why I collect it, and how I look after it. I’m a small, home-based business and I only collect what I need to make and deliver your flowers.

Who I am

Foot of the Brae Flowers is run by Lynda McKechnie, a sole trader. I am the “data controller” for any personal information you give me.

Address: South Terra Cotta Cottage, Main Road, Maddiston, FK2 0LU
Phone: 07708 758114
Email: lynda.mckechnie@hotmail.com

What information I collect

When you contact me (through the website form, by phone, by message or in person), I collect:

your name

your phone number and/or email address

anything you include in your message

When you place an order, I may also collect:

your order details and any card message

the recipient’s name, address and phone number, if I’m delivering for you

payment details needed to take payment. 

When you visit the website, my website host (IONOS) collects basic technical information such as your browser type, the pages you visit and the time of your visit. This is used to keep the site working and to show me simple visitor statistics.

Why I use your information

I only use your information to:

reply to your enquiries

take, make and deliver your order

contact you about your order (e.g. to confirm details or arrange collection)

keep the business records I’m required to keep by law (e.g. for HMRC)

Under UK data protection law, the legal reasons I rely on are:

Contract: to take and fulfil your order

Legitimate interests: to reply to enquiries and run my business

Legal obligation: to keep financial records

I will not send you marketing messages unless you’ve asked me to, and I will never sell or give away your information.

Who I share it with

I only share your information when I need to, with:

IONOS, who host this website and the contact form

delivery / courier, if used, only the details needed to deliver your flowers

HMRC or my accountant, where needed for tax records

How long I keep it

Enquiries that don’t lead to an order: deleted within 12 months.

Order and payment records: kept for at least 6 years, as HMRC requires.

Recipient details: kept only as long as needed to deliver the order, and with the order record after that.

Cookies

This website uses a small number of cookies and similar tools provided by IONOS:

Essential cookies that make the site work properly

IONOS SiteAnalytics, which gives me basic statistics about how many people visit

Website Translator, if you choose to translate the page

When you first visit you can accept, reject or adjust these in the cookie banner. You can change your choice at any time using the cookie icon in the bottom corner of the page.

Your rights

You have the right to:

ask for a copy of the information I hold about you

ask me to correct anything that’s wrong

ask me to delete your information (unless I need to keep it by law)

object to or restrict how I use it

To ask about any of these, just contact me using the details above. I’ll reply within one month.

Keeping your information safe

I keep paper records somewhere secure in my home and digital records on password-protected devices. Only I have access to them.

Complaints

If you’re unhappy with how I’ve handled your information, please talk to me first and I’ll do my best to sort it out. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy